Refund policy

Vintage & Antique Policy

Sale Terms

- All sales are final once completed

Understanding Your Purchase

Each piece in the House of Roz collection has been carefully curated for its unique character and beauty. As with all vintage and antique items, our pieces have been previously loved and may show signs of age that we believe add to their distinctive charm and historical value.

Our Quality Standards

- Every item undergoes thorough inspection before listing
- Detailed condition notes are provided in each listing
- High-resolution photos document item characteristics
- Measurements are precisely recorded
- Age estimates are researched and verified when possible
- Any restoration or repairs are clearly disclosed

What to Expect

- Natural patina and wear consistent with age
- Slight variations in color or texture
- Minor imperfections that reflect authentic vintage character
- Historical marks or makers' signatures where present
- Age-appropriate wear to original finishes

Before Purchase

We strongly encourage our customers to:

1. Review all provided photographs carefully
2. Read the complete condition description
3. Check all measurements against your space
4. Note any specific disclaimers in the listing
5. Ask questions before completing purchase

Questions?

We're here to help you make an informed decision. If you need additional photos or have questions about an item's condition, please contact us before purchasing. Our goal is to ensure you're fully satisfied with your vintage treasure.

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*By completing a purchase, you acknowledge that you have read and understood this condition policy and accept that vintage items carry inherent signs of age and previous use.*